Carnama · Website policies
Privacy Policy
Service-specific responsibilities and company policies for Carnama. Read this page with the complete Ola Car Wash policy linked below.
Page reviewed: 10 October 2026
Website identity and applicable documents
Carnama is hosted by M/s Ola Car Wash Private Limited. This page concerns super-speciality premium car care: detailing, ceramic and graphene coating, PPF, paint refinishing, dent repair, body-shop work, washing, interior cleaning and suitable modifications. Your invoice or written job card identifies the contracting company or independent service partner. A network listing does not imply that every partner offers every service. Written, agreed service-specific terms and mandatory law apply; a general website statement does not remove rights that cannot lawfully be excluded.
Information and purposes for this website
For Carnama, information you provide may include your name, phone, email, address or service location, vehicle identifiers, photographs, appointment requirements, job-card observations, invoices and correspondence. Account and device/security logs may be processed for platform operation. Do not submit unnecessary identity documents or unrelated personal information. We use relevant records to assess and quote for super-speciality premium car care: detailing, ceramic and graphene coating, PPF, paint refinishing, dent repair, body-shop work, washing, interior cleaning and suitable modifications, arrange service, communicate progress, support payments and aftercare, and resolve complaints. Payment providers process payment credentials under their own notices.
Group websites, service coordination and optional marketing
Our company may operate multiple websites and businesses, including related subsidiaries and sister concerns. Relevant contact, enquiry, booking and vehicle details may be shared with authorised teams, the selected service partner and contracted providers as necessary to answer your request, perform a service, administer an account, prevent misuse or meet a legal obligation. Promotional introductions, offers and messages about our brands or other group businesses use your separate, specific permission where required. Before marketing sharing with another legal entity, we identify the recipient or group businesses and the relevant purpose in the consent notice. Visiting a website, accepting service terms or making a booking does not by itself constitute blanket consent to unrelated marketing. You may decline or withdraw optional marketing without losing access to the requested service; use the message opt-out or contact olacarwash@gmail.com. Essential booking, payment, safety and legal communications may continue when necessary.
Retention, safeguards and your choices
We restrict access to authorised personnel and providers and use reasonable safeguards; no system can promise absolute security. Records are kept for the service, accounting, warranty, dispute and legal purposes for which they are needed, then deleted or de-identified subject to lawful retention. You may request access to applicable information, correction, erasure, grievance handling or withdrawal of consent, subject to applicable law and necessary verification. Optional marketing preferences are distinct from service records. Cookies required for sessions and security may be used; optional analytics or advertising requires the applicable notice and choice. We do not knowingly solicit children’s data for marketing. Actual processing and consent controls must follow the notice presented when information is collected.
Read with the complete company policy
Kindly read this Privacy Policy together with the complete M/s Ola Car Wash Private Limited policy at www.olacarwash.com/privacy-policy. Read also company privacy, company terms and company disclaimer. Specific disclosures on this website and the agreed service documents apply alongside that policy, subject to mandatory law.
Questions, complaints and preference requests
Contact M/s Ola Car Wash Private Limited at olacarwash@gmail.com, phone 73-111-08-111, or X-14, Ground Floor, Okhla Phase-II, New Delhi-110020. Include the relevant website and booking reference. Share only information needed to resolve the request; do not send payment credentials. We may verify your identity proportionately before changing records or disclosing information.
Need clarification?
Let’s make it clear.
Tell us which section you are asking about. For an existing booking, include the booking reference and service location so the team can understand your concern.